Privacy Policy for SolProperties.com
Effective Date: May 1, 2025
1. Information We Collect
Personal Information You Provide:
- Contact Forms: Name, email, phone number, inquiry messages
- User Accounts: Full name, company name, phone number, profile pictures, company logos
- Property Listings: Property details, addresses, images you upload
- Authentication Data: Email, encrypted passwords (via Supabase)
Automatically Collected Information:
- Analytics Data: Page views, user interactions, performance metrics (via Vercel Analytics)
- Location Data: Approximate property locations (with 400-500m privacy offset)
- Browser Data: Language preferences (stored in localStorage)
- Session Data: Authentication cookies for login sessions
2. How We Use Your Information
- Service Delivery: Process property inquiries, manage listings, facilitate connections
- Communication: Send email notifications about inquiries and platform updates
- Analytics: Improve website performance and user experience
- Security: Maintain account security and prevent fraud
- Legal Compliance: Meet regulatory requirements
3. Information Sharing
Third-Party Services We Use:
- Supabase: Database hosting, authentication, file storage (privacy-compliant)
- Google Maps: Property location display (with privacy protection)
- Vercel: Website hosting and analytics
- Resend: Email delivery service
- Stripe: Payment processing (for premium features)
We Do NOT:
- Sell personal information to third parties
- Share exact property locations (we add random 400-500m offsets)
- Use your data for advertising to other companies
4. Data Protection
Location Privacy:
Property coordinates are automatically offset by 400-500 meters to protect exact addresses while showing general area.
Security Measures:
- Encrypted data transmission (HTTPS)
- Secure authentication via Supabase
- Regular security updates
5. Cookies and Tracking
- Essential Cookies: Authentication sessions (required for login)
- Analytics: Vercel Analytics for site improvement (anonymized)
- Preferences: Language selection stored locally in your browser
6. Your Rights
- Access: Request copies of your personal data
- Correction: Update incorrect information
- Deletion: Request account and data removal
- Portability: Receive your data in standard format
- Objection: Opt out of non-essential processing
7. Data Retention
- Active Accounts: Data retained while account is active
- Contact Requests: Retained for customer service purposes
- Deleted Accounts: Data removed within 30 days
- Legal Requirements: Some data may be retained longer for legal compliance
8. International Transfers
Data may be processed in Canada and other countries where our service providers operate. We ensure appropriate safeguards are in place.
9. Children's Privacy
Our service is not intended for users under 18. We do not knowingly collect information from children.
10. Updates to This Policy
We may update this policy periodically. Continued use constitutes acceptance of changes.
11. Contact Us
For privacy-related questions or concerns, please contact us at:
Privacy Questions:
Email: privacy@solproperties.com
Address: 28 Roytect Road, Unit 201, Vaughan, Ontario, Canada
Phone: +1 (416) 881-1987